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Electrical engineers, warehouse leads, a master electrician for the installer network and a care desk for returns — all in one Denver building.
The engineer who checks your cart signs the order email — with a direct line on page one.
No call centre and no hand-offs to a stranger. If your battery needs a warranty claim in year six, one of these six picks up.
System designFounded 2017
Tested every product we stock on her own roof before it reached the shop.
String sizingEngineer line
Runs the engineer helpline and signs off every wiring diagram that leaves the building.
Stock countsJoined 2019
Keeps every item on the site physically on our Denver shelves — counted every 15 minutes.
Installers41 states
Certifies the 312 installers who fit our kits at a fixed labour price.
Numbered bags48 h dispatch
Designed the numbered-bag system that packs a roof kit in fitting order.
ReturnsWarranty claims
Handles warranty claims with the brands so customers never have to.
Questions about sizing, an order on its way or a part that came back — the same team answers, 7:00–19:00 Monday to Saturday.
From 1,180 reviews left on real orders. We read every one at the Monday stand-up.
Engineers sit twenty steps from the packing tables. When a cart looks wrong, the person who drew the diagram walks over before the pallet is wrapped.
Share a recent power bill and your address. An engineer sizes the system and emails a ready-to-checkout cart.
