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Every order is picked from our own Denver shelves, checked against the engineer’s cart and stretch-wrapped on one pallet — panels on the bottom, battery strapped in the middle, small parts in labelled bags on top.
The tracking link lands the day it ships. The day before delivery we text a two-hour window, and the driver sets the pallet down where you ask.
A pallet on the driveway, a box opened in the garage — and, if something has to come back, a collection from the same door.
Free on orders over $500. Below that it is a flat $49, tracked, to any address in the United States.
Orders packed before 2 pm leave the same day, and everything ships within 48 hours. The tracking link lands when it leaves Denver and we text a two-hour window the day before.
Someone should sign for a pallet. If the window does not work, reply to the text and we move it — or ship to your installer’s yard instead.
Within 30 days, tell us what is coming back. We book a collection from your door and refund once the item is checked in Denver. Items must be unused and in their packaging.
Take a photo before you sign if you can, then email orders@sunboxsupply.example. We ship the replacement first and collect the damaged part afterwards.
The five questions we hear most from people waiting on a truck.
The same eight things on every order — whether it is one cable kit or a whole-home bundle.
An off-grid cabin up a forest road and a driveway charger across the state — each delivered on one tracked pallet.
Not sure what fits on one pallet? Send a power bill and your address — an engineer emails a ready-to-checkout cart within one working day.
